Salesforce Business Analyst Study Guide
Several months ago, I had posted in a Salesforce community channel a list of resources I used to study for the Salesforce Business Analyst exam. I mainly used the BA cert prep trailmix & the links below to pass the certification exam. I had also purchased Mike Wheeler's Udemy BA course, but did not find it worthwhile to use in my studies.
The study links I used are as follows:
- How to Pass Salesforce Business Analyst Certification Exam by Automation Champion
- Customer Journey Mapping 101
- Customer Journey Map Workshop
- How Does a Center of Excellence Work?
- Business Analyst Training - Requirements Elicitation Techniques (Part 1)
- What Documents Do Business Analysts Produce? What are a Business Analyst's Deliverables?
- The Five Elements Of A Good Story
- What Is A Prototype?
- Scrum vs Kanban - What's the Difference?
- Process Mapping
- What is UPN? An alternative to BPMN
- How to create a capability model
- SIPOC Diagram explained (with example)
- Value Stream Map - What is it? How do we use it?
- How to Align Your Project To Business Strategy
- Agile User Stories
- Role of User Acceptance Testing (UAT) for Business Analysts
- How to Pass Salesforce Business Analyst Exam by Dinesh Yadav
- Business Analyst Certification Roundtable
- Business Analyst: Skilling Up for the Implementation Lifecycle
- Business Analysis 101 for Salesforce Admins | Salesforce Ben
- The Importance of Business Analysis as a Salesforce Admin - Salesforce Admins
- Flavors of Salesforce Business Analysts: Which Path Do You Need?
- Fair Interview Conversation with Anita Smith
- Salesforce Business Analyst Certification Guide & Tips